Business Analyst

Business Analyst

  • Posted by MG UG
  • On March 21, 2021


Esri Canada has an exceptional professional opportunity for a Business Analyst focusing on enterprise business solution projects. In this role, you will leverage your knowledge and experience in leading the business analysis and implementation of Enterprise GIS solutions based on Esri technology. This position will report to the Business Analyst Lead, Public Works and will work closely with Project Managers, Professional Services Managers, Application Specialists, Developers and Solution Architects to implement Enterprise GIS solutions.


  • Providing technical expertise in the user needs analysis, estimate, design, development, and implementation of Enterprise GIS, Asset Management and Community Development/Permitting solutions. Document business requirements, use cases, and traceability matrix using Enterprise Architect software
  • Analyze and chart the effectiveness and efficiency of client existing business processes in order to define current business activities for the development of future state business processes
  • Facilitate customer interviews and workshops, including system interface requirements workshops with client business leads and document specifications
  • Prepare and deliver reports, recommendations, or alternatives for improving processes in production systems across the organization
  • Working with other consultants in the design, configuration and delivery of client solutions from conception to completion
  • Scope projects and assist the Project Manager in developing complete project SOW and project plans for all assigned projects
  • Coordinate and perform in-depth tests, including end-user reviews for modified and new processes, software configuration and other pre/post-implementation support
  • Assist in producing status and consulting reports as required
  • Actively participate in the preparation of proposals (e.g. RFPs, RFIs and RFQs) and presentation/demonstration benchmarks
  • Assist with the building, testing, documentation, installation and training of customized applications integrated with Esri products

Specific skill requirements:

  • Proven experience with Esri products
  • 5+ years proven experience with business and technical requirements analysis, business process modeling/mapping, methodology development, and data modeling
  • Proven experience with implementing GIS based public infrastructure (i.e. water, wastewater, and transportation networks) asset and maintenance management systems
  • Experience presenting Enterprise Asset Management and/or Community Development/Permitting solutions to technical and senior business/information system executives
  • Experience with software testing and assisting customers with test planning, preparation and execution.
  • University degree or College diploma in the field of GIS/computer science, Business Administration, MBA, or Civil Engineering

Competencies in the following are essential:

  • Strong interpersonal skills / relationship building
  • Excellent analytical, problem-solving and decision-making skills
  • Ability to negotiate and build consensus
  • Time management / multi-tasking ability
  • Excellent written/ communication / presentation skills
  • Team player with a track record for meeting deadlines
  • Willingness to travel throughout Canada

Considered as assets for this position are the following:

  • Possesses or is working towards obtaining the Certification of Competency in Business Analysis (CBAP) exam monitored by the International Institute of Business Analysis (IIBA)
  • Bilingual (English/French)
  • Experience with application development architectures
  • Experience with mobile application configurations based on Esri technology
  • SQL scripting and database report developing using third-party reporting packages such as Crystal Reports and SQL Server Reporting Services (SSRS)

Esri Canada provides a dynamic work environment, an opportunity to build your skills with leading tools and technologies and a team-based approach. We offer attractive salaries with an outstanding benefits package. Esri Canada believes in employment equity and welcomes applications from all interested candidates. Efforts to provide accommodation will be made upon request at any stage of the recruitment and hiring process. Please be advised that only those selected for an interview will be contacted.

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